The programme outlined here is a one-day overview, which will give participants a good background knowledge and broad grounding in the various aspects of NLP based communication. The knowledge and experiential activities encountered on the course will allow them to make immediate changes in their approach to both their professional and personal lives.
To ensure that the individuals involved take ownership of the skill covered the programme is designed with a focus on both NLP and non-NLP subject matter. This will allow easier buy in to the content and thus ensure better learning on the part of the participants.
Programme Outline:
· Introduction and overview
· Understanding the dynamics of communication – How we Communicate
· Non-verbal communication
- Eye contact
- Facial expressions and head movements
- Gestures and body movements
- Posture and proximity
· Representational Systems
· Eye Accessing Cues – The clues to what is really being said
· Rapport: The structure of Matching
· Listening – Four Levels of Listening
· Anchoring- Its role on communication
· Milton Model – The Language we Use
· Well Formed Outcomes – Communication Goals
· Action Going Forward
Much of the programme is about the experiential work that the participants engage in under guidance of the facilitator. There will be a lot of exercises and working in pairs and participants will be expected to put as much effort into this as they are comfortable with as this will dictate how much value they will get from the programme.
